Contact information

J.P CLARKE & V.D SOLDATOS

Official Corporate Contact & Support Directory
E-Boutique: n41nwp-46.myshopify.com
Location: Tasmania, Australia
At J.P CLARKE & V.D SOLDATOS, we take pride in offering dedicated customer assistance for our full line of premium metallic barware, heavy-duty stainless steel ice scoops, and artisan dried fruit serving trays. Whether you require guidance on product selection, maintenance advice, bulk commercial purchasing, or order delivery updates, our team is readily available to assist you.

1. Core Merchant & Official Address Details

Our administration and primary warehouse facilities are headquartered in Newnham, Tasmania. Please use the following details for official correspondence, legal notices, or mail communications:

Partnership Legal Entity

J.P CLARKE & V.D SOLDATOS
Registered Australian Partnership operating n41nwp-46.myshopify.com.

Primary Contact Mailbox

[email protected]
Monitored for retail, wholesale, and general customer inquiries.

Registered Office & Facility Address

2 George Town Rd
Newnham TAS 7248, Australia

E-Commerce Web Portal

n41nwp-46.myshopify.com
Official 24/7 online catalog and checkout platform.

2. Communication Channels & Inquiry Classifications

To help us address your request promptly and efficiently, please refer to the following inquiry classifications when reaching out to our support mailbox:

Department Category Scope of Inquiries Covered Target Response Time
Order & Shipping Support Dispatch status, shipment tracking, address corrections, parcel delays, and carrier updates. Within 24 Business Hours
Product Care & Material Advice Cleaning instructions, finish preservation, food safety standards for metal trays and scoops. Within 24 Business Hours
Wholesale & Bulk Orders Commercial inquiries for hospitality venues, catering, events, or custom volume pricing. 1–2 Business Days
Returns & Warranty Claims Transit damages, manufacturing defects, replacements, and refund processing under policy terms. Within 24 Business Hours

3. Service Hours & Operational Availability

Our customer representative team processes inquiries during regular Australian Eastern Standard Time (AEST) business hours:

  • Monday through Friday: 9:00 AM – 5:00 PM AEST (Tasmania Local Time)
  • Saturday & Sunday: Closed (Emails received over the weekend are processed sequentially on Monday morning)
  • Public Holidays: Closed on recognized Tasmanian and Australian national holidays.
J.P CLARKE & V.D SOLDATOS • Contact InformationPage 1 of 2

4. Specialized Product Support Guidelines

When contacting us regarding specific product lines purchased on n41nwp-46.myshopify.com, providing detailed information helps us assist you faster:

Metal Ice Buckets & Scoops

For inquiries regarding insulation performance, condensation control, or metallic finish care, please include your order number and specific model name.

Dried Fruit Trays & Platters

For food compatibility questions, coating maintenance, or damage during delivery, please attach clear photographs of the tray and original packaging.

5. Escalation & Customer Satisfaction Commitments

We are committed to delivering exceptional customer service. If you feel an inquiry or issue has not been satisfactorily resolved, you may request an administrative review by outlining your concerns in an email with the subject line "ATTN: Customer Relations Management".

  • Direct Email Channel: Send all escalation reviews to [email protected].
  • Review Process: A partner representative will re-examine the case history and provide a final response within 2 business days.

6. Summary of Official Contact Points

For quick access, all key contact identifiers for our boutique are summarized below:

J.P CLARKE & V.D SOLDATOS - Contact Summary
Business Name: J.P CLARKE & V.D SOLDATOS
Physical Address: 2 George Town Rd, Newnham TAS 7248, Australia
Customer Email: [email protected]
Store URL: n41nwp-46.myshopify.com